Introduction
reed-path is committed to protecting the privacy of visitors to our website and clients who engage our professional museum services. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with UK data protection laws, including the Data Protection Act 2018 and UK GDPR.
Information We Collect
We collect information that you provide directly to us when you:
- Submit inquiry forms through our website
- Communicate with us via email
- Enter into service agreements with our company
- Participate in consultations or project meetings
The types of personal information we may collect include:
- Name and contact details
- Email address
- Institution name and role
- Project details and requirements
- Communication preferences
How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your inquiries and provide requested information about our services
- To communicate with you regarding project proposals, consultations, and ongoing service delivery
- To maintain records of our business relationships and service agreements
- To improve our website functionality and user experience
- To comply with legal obligations and resolve disputes
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you voluntarily submit information through our website forms
- Contract: When processing is necessary to fulfill our service agreements
- Legitimate interests: For business communications and service improvement
- Legal obligation: When required to comply with applicable laws
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client project records are typically retained for seven years following project completion to maintain institutional knowledge and fulfill potential legal requirements.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share information with:
- Service providers who assist with website hosting and email communications, under strict confidentiality agreements
- Professional partners directly involved in delivering services to your institution, with your explicit consent
- Legal authorities when required by law or to protect our legitimate interests
Your Rights
Under UK data protection law, you have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information in certain circumstances
- Restriction: Request restriction of processing in certain situations
- Objection: Object to processing based on legitimate interests
- Portability: Request transfer of your information to another service provider
- Withdrawal of consent: Withdraw consent for processing where consent is the legal basis
To exercise any of these rights, please contact us at contact@reed-path.com.
Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of information transmitted through our website.
International Data Transfers
Your personal information is primarily processed and stored within the United Kingdom. If we transfer information outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any updated policy on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy or our data protection practices, please contact us:
reed-path
27 Marlborough Street
Bristol BS1 3NX
United Kingdom
Email: contact@reed-path.com